HackerOne Subprocessors
Last Updated: May 15, 2023
To support the delivery of our Services, HackerOne Inc. ("HackerOne") (or one of its Affiliates listed below) uses service providers (each, a "Subprocessor") that may store and process Customer Data (which may contain personal data). This page provides important information about the identity, location, and role of each Subprocessor. Terms used on this page but not defined have the meaning set forth in the General Terms and Conditions located at https://www.hackerone.com/terms/general or superseding written agreement between Customer and HackerOne (the "Agreement").
Third Parties
HackerOne currently uses third party Subprocessors to provide infrastructure services, and to help us provide customer support and email notifications. Prior to engaging any third party Subprocessor, HackerOne performs diligence to evaluate their privacy, security and confidentiality practices, and executes an agreement implementing its applicable obligations.
Infrastructure Subprocessors
HackerOne may use the following Subprocessors to host or store Customer Data or provide other infrastructure that helps with delivery of our Services:
| Entity Name | Processing Activities | Entity Country |
|---|---|---|
| Amazon Web Services, Inc. | Cloud Service Provider | United States |
Other Subprocessors
HackerOne may use the following Subprocessors to perform other Service functions:
| Entity Name | Processing Activities | Entity Country |
|---|---|---|
| APIHub, Inc. (Clearbit) | Data Enrichment | United States |
| Amplitude, Inc. | Product Analytics | United States |
| Atlassian, Inc. | Collaboration | United States, Germany, Ireland, Singapore, Australia |
| Box, Inc. | Content Management and File Sharing | United States |
| Cloudflare, Inc. | Content Delivery Network and DDoS Prevention | United States |
| Componentlab Inc. (Outreach) | Communication | United States |
| Datadog, Inc. | Infrastructure Monitoring | United States |
| Drift.com, Inc. | Customer Service and Communication | United States |
| Fivetran, Inc. | Data Pipeline | United States |
| Freshworks, Inc. | Customer Service | United States |
| Gainsight, Inc. | Customer Success | United States, Ireland, Germany |
| Gong.io Inc. | Communication | United States |
| Google LLC | Business Analytics | United States |
| Highspot, Inc. | Sales Enablement | Ireland, United States |
| Intercom R&D Unlimited Company | Customer Service | Ireland, United States |
| New Relic, Inc. | Infrastructure Monitoring | United States |
| Onna Technologies, Inc. | Information Management | United States, Sweden |
| Printfection, LLC | Swag Management Platform | United States |
| Reachdesk LTD | Automated Gifting Platform | United States, England, Luxembourg, Ireland |
| Salesforce.com, Inc. | Customer Service | United States |
| Slack Technologies, Inc. | Collaboration and Communication | United States |
| Snowflake Inc. | Data Warehouse | United States |
| Stripe, Inc. | Payment Processor | United States |
| Sumo Logic, Inc. | Logging and Anomaly Detection | United States |
| Tray.io, Inc. | Integration Automation | United States |
| Twilio, Inc. | SMS Notification | United States |
| Workato, Inc. | Workflow Automation | United States |
| Workday, Inc. | Enterprise Management | United States |
| Zapier, Inc. | Workflow Automation | United States |
| Zoom Video Communications, Inc. | Collaboration and Communication | United States, Germany, Netherlands, Ireland, Japan |
HackerOne Affiliates
Depending on the geographic location of a Customer or their authorized users, and the nature of the Services provided, HackerOne may also engage one or more of the following Affiliates as Subprocessors to deliver some or all of the Services to a Customer:
| Entity Name | Entity Country |
|---|---|
| HackerOne B.V. | Netherlands |
HackerOne UK Limited | United Kingdom |
Updates
As our business grows and evolves, the Subprocessors we engage may also change, and if we do, we will post any changes on this page.
If you are an existing HackerOne Customer and need to be notified when additional Subprocessors are used to provide the HackerOne Services, you can subscribe to updates by submitting the following form: